Ivy Tech Community College Wabash Valley

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Business Office Frequently Asked Questions

What is my balance?
Campus Connect is the easiest way to check the status of your account.
Login or Click on First Time Users
Click Student Servies Tab
Under "Student Records" select "Account Summary"
Read the Deferral fee statement then click "Accept"
Choose the appropriate billing term

When is tuition and fees due?
All enrolled students must make arrangements at the time of registration to pay all applicable fees. Tuition and fees must be paid in full or a payment plan set up by the Sunday before classes start to avoid a $25 Late fee. A student is officially registered and allowed to attend classes when all fees have been satisfied.

When will I receive a bill?
Your first bill is when you register for classes. If you register on campus and turn paperwork into the Records & Registration office, you will be given a schedule-bill. If you register on line or with an advisor on line, you will need to select Account Summary to view your charges. Normally bills are sent out every couple of weeks before the semester starts and continues monthly throughout the semester, however, failure to receive any bill is not accepted as a reason for missing the payment due date and you will be assessed a late fee.

Is there an installment payment plan available?
The payment plan consists of three payments. A $25 Deferral Fee is charged once per semester to make payments. The first payment is 1/3 of the account plus the $25 Deferral Fee and is due the Sunday before classes start. The second payment is due thirty days after classes start. The third payment is due 60 days after classes start. The student must contact the Business Office to get set up on the payment plan & sign the Deferral Agreement Form each semester. The payment plan must be in place by the Sunday before classes start to avoid an additional $25 Late Fee.

Are there any penalties for paying my bill after the due date?
If payment or arrangements to pay are not set up by the Sunday before classes start, a $25 Late fee will be assessed. Your account will be considered past due. A student who has a past due balance will be prevented from receiving certain services such as transcripts, registration and diplomas. If an account continues to be past due, by the end of the current semester, the past due account will be turned over to a collection agency for further pursuit. Collection fees will be added to the balance and will be the responsibility of the student to pay. The collection agency must be paid in full before services will be reinstated.

How do I pay my bill?
By mail: Return a check or money order and the remittance copy provided with your enrollment invoice. Make checks payable to Ivy Tech Community College. Include student account number and student 's name on the front of the check.

In person: You may also pay with check, cash, money order, Visa, Mastercard or Discover at the Business Office on the main campus, room E136, 8:00 am to 4:45 pm, Monday through Friday. From 4:45 pm to 6:00 pm Monday through Thursday, payments are accepted at the Bookstore. Satellite campuses of Greencastle and the Workforce & Economic Development also have the ability to accept payments in person. Check with satellite campus for current business office hours.

On-line: Log on to Campus Connect at: http://cc.ivytech.edu.
Click on Student Services tab
Select "Account Summary"
Read the Deferral fee statement then click "Accept"
Choose the appropriate billing term
Click the Select button
Verify your balance on the Account Summary
Click the Credit Card Payment button
Enter your payment information
Click Submit button
WARNING: Clicking on submit more than one time will charge your card more than one time

By Phone: You may make credit card payments by calling 1-877-489-TECH (8324). You will need your SSN and pin number. Your pin number is your birth date, unless you have changed it after previously accessing the system. Follow the instructions from the automated teller.

How does Financial Aid apply to the accounts?
Financial Aid usually applies by the 6th week of classes. Whatever type of aid that is received first goes towards covering the charges on your account. If there is aid in excess of your charges it may be refunded to you, but ONLY after ALL of the charges currently on your account have been covered.

When will I get my financial aid refund?
Initial financial aid checks are released six to eight weeks into the semester. The checks are mailed out and may not be picked up at the Business Office. It is mailed to the address on record on your account. To receive your checks in a timely manner, you must keep your address updated with the Records & Registration office. You can check the status of your account on-line to see when the check has been issued. The check should be received 7-10 business days from the date the check appears on your account, but it may take up to two weeks. Please remember once the check is mailed, Ivy Tech Community College has no control over how long the post office takes to deliver it to you.

Can I use my financial aid to purchase books?
Each semester students should visit the Business Office to request a Financial Aid Charge Slip (book sheet). The total aid, minus the total tuition and fees is what will be available to charge at the bookstore. Take the Financial Aid Charge Slip to the bookstore and present it to the cashier before your purchase is processed

When are the Financial Aid Charge Slips (book sheets) available?
Typically, the Financial Aid Charge Slips (book sheets) are released for the upcoming semester during the current semester's Finals week and are available through the end of the 3rd week of classes. For exact dates each semester, contact the Business Office or Bookstore.

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